Frequently Asked Questions

Please see below for some useful information on the sign creation process that will hopefully help you understand what you may need for your project. If you have any questions, you can easily contact us via the contact page with a direct message, email or phone call. 

Q: Do you have a catalog or price sheet?

A: Our production process is custom-oriented to ensure you receive the exact product for your particular project. Therefore, we do not have a set chart of prices for our sign products but we always offer material we have used and are confident in, often giving you various options based on your budget. We always take into account things like material, labor, size, and quantities for every quote/order as well.

Q: Can I send you my logo/graphic via email?

A: Yes, although it is important to be aware of what file type it is. Vector files are ideal (.eps, .pdf, .cdr, .ai) as those can be dropped into most any design program and work right away. Image files (.jpg, .png, .tiff) require more setup on the production end because they need to be converted into the previously mentioned vector format. Given the detail and intricacy of your logo/graphic this could result in extra setup charges.

Q: Do you provide proofs?

A: Yes, with every order we provide a design proof and will not proceed until we have your communicated approval. Each proof will also include important info such as quantities, materials, contact info, sizes, etc. We will send these proofs as PDF’s to ensure you can view them on any device.

Q: What is the difference between digital vinyl and die-cut vinyl?

A: Digital vinyl runs through a printer where images and graphics are printed directly onto the material. The print is then given a layer of laminate for some added protection and longevity. This process is typically saved for visually detailed, intricate graphics or applications where die-cut application is unfit (ex: cold weather application, Pantone color matching, etc).

Die-cut vinyl runs through a machine with a blade that cuts out simple text and shapes. This is a single-color process best suited for simple single-color logos, standard shapes, and/or basic lines of text.

Q: Are you able to take measurements at my location/business?

A: Yes, after preliminary communication about your project is completed, we can conduct a detailed survey of your site if necessary. This will include taking photos of the site/area and various measurements. For vehicle graphics we encourage you to bring your vehicle to our shop location for surveying.

© 2019 By McAllister Sign